Legal
Last updated: August 30, 2026
OwnDraft offers free and paid subscription plans. Each payment on a paid plan is processed individually and does not renew automatically. If you wish for your subscription to renew each month without manual action, you must enable the recurring billing option yourself. When you activate recurring billing, you authorize us to charge your payment method at the beginning of each billing cycle until you cancel or disable the option. This way, you stay in control of when and how you pay.
You may cancel your subscription at any time through the following methods:
Upon cancellation, your account downgrades to the free plan immediately. You lose access to paid features right away and no refund is issued for the remaining days in the current billing cycle. If you were on recurring billing, it is stopped so you are not charged again.
If you are a new subscriber and request a refund within 7 days of your initial subscription purchase, you are eligible for a partial refund. The refund amount is calculated by deducting the days you have already used from the total amount paid. After 7 days from the date of purchase, we do not offer refunds, except in the exceptional circumstances described below or where required by applicable law.
Refunds for renewal charges are generally not available. If you have enabled recurring billing, your subscription renews at the end of each billing period unless you cancel or disable the option before the renewal date. We recommend canceling before your next billing date to avoid future charges.
We may issue a refund outside the 7-day window in the following exceptional circumstances:
In these cases, please contact support with details of the issue.
If you are a consumer in the European Union or European Economic Area, you have a statutory 14-day right of withdrawal from distance contracts. For digital content that is delivered immediately, this right ends once delivery begins, provided you give your prior express consent and acknowledge the loss of your right at checkout. OwnDraft delivers its Service immediately after purchase. At checkout, you will be asked to consent to this immediate delivery, and by doing so you acknowledge that your statutory withdrawal right ends when the Service is delivered. Your refund rights are then governed by this Refund Policy.
To request a refund, please contact our support team at support@owndraft.com. Include the following information:
We will review your request and respond within 5 business days. If approved, the refund will be processed to the original payment method within 10 business days.
You may upgrade or downgrade your plan at any time from your account settings. When you change plans, your current plan is cancelled and a new plan is created immediately. There is no prorated billing: you are charged the full price of the new plan, and no refund or credit is issued for the remaining time or unused features of your previous plan. Downgrading is immediate. When you switch to a lower plan or to the free plan, you lose access to the paid features of your previous plan right away, regardless of any remaining credits or days in the current billing cycle. Before any downgrade is processed, you will see a clear summary of what you are about to lose and you must confirm the change. Please make sure you are ready to proceed, as this action cannot be undone.
OwnDraft provides a generous free plan that allows you to interact with the AI agents and explore the platform at no cost. This free plan is granted once and does not renew monthly. If you wish to continue using paid features after your free plan is exhausted, you must purchase a plan manually. There is no automatic conversion or charge. Your free plan is there so you can try OwnDraft before you decide.
A paid plan is only activated after a successful payment. If your payment method fails at any point, no charge is made and your plan does not change. You will not be billed until the transaction goes through. We may attempt to retry the payment, but if the charge continues to fail, your account remains on the free plan. We will notify you of any payment failure so you can update your method and try again.
If you believe a charge was made in error, please contact us at support@owndraft.com before filing a chargeback with your bank or card issuer. We will review your case promptly and issue a refund if appropriate. Filing a chargeback without first contacting us may result in the suspension of your account while the dispute is resolved.
We may update this Refund & Cancellation Policy from time to time. Any changes will be posted on this page with an updated date. The refund terms that apply to your purchase are the ones in effect at the time of that purchase.
For refund requests or questions about this policy, contact us at support@owndraft.com.